Order No *

Name *

E-mail

You received the order?

Please provide reason for return? * I chose the wrong size / color You sent the wrong size / color The item was not as expected The illustration was inadequate Defective item Quality and price did not match Other justification

What do you expect from us?

I want another item (remember to order return postage)

I want a gift certificate (after 14 days)

I want the money back (under 14 days)

Further explanation, Want a new product?

Send a picture of the item.

Excerpt from trading conditions:

A 14-day cancellation right is granted in accordance with. Consumer agreement law on mail order to private. However, not on services, groceries and goods that have to be specially adapted to you eg. fabric, leather straps or cut laces, straps, chains, laces. When the item is returned and the right of withdrawal is exercised, this can only happen if the item is returned in the same condition and quantity as when the customer received it. Postage and any fees are not reimbursed. After we have received the item return and checked that it meets the conditions for the right of withdrawal to be exercised. You must notify us within 30 days of receipt that you wish to cancel your purchase. 14 days if you want money back, otherwise a credit is issued, valid for 3 years. We do not receive parcels sent by mail. collection or pickup. Please note our opening hours. If you advertise within two months after the defect is discovered, the complaint will always be timely. If the complaint is justified, we will of course reimburse your (reasonable) shipping costs.